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Millgrade — Terms of Use

Last updated: 5 August 2026 · Effective: 5 August 2026

1. Introduction and acceptance

These Terms govern your use of millgrade.com (the "Service"), operated by Mill 97, s.r.o., registered office Severná ulica 195/27, 915 01 Nové Mesto nad Váhom, company ID (IČO) 55 872 841, registered in the Commercial Register of Okresný súd Trenčín, oddiel: Sro, vložka č. 46032/R ("Millgrade", "we", "us"). By using the Service or creating an account, you agree to these Terms. If you do not agree, do not use the Service.

These Terms are governed by the Slovak Civil Code and the Consumer Protection Act No. 108/2024 Coll.

2. Definitions

  • "Score" / "Quality Score" — our 0–125 assessment of a company across the dimensions of our methodology.
  • "Verdict" — the one-word summary accompanying a Score (Conviction, Hold, Watch, or Skip).
  • "The Brief" — our email that flags divergence relevant to the holdings you have saved.
  • "Credit" — a prepaid unit entitling you to one validation (one fresh Score of one company).
  • "Content" — the Scores, Verdicts, written analysis, and other material we publish.

3. What Millgrade is

Millgrade publishes disinterested, fundamentals-based quality assessments of publicly-listed companies: a Score, a Verdict, and accompanying analysis, generated by applying the same methodology to every company. It is an information and research tool.

4. Not investment advice (important — please read)

  • The Content is provided for general informational purposes only. It is not investment advice, not a personal recommendation, and not an offer, solicitation, or inducement to buy, sell, or hold any security or to adopt any strategy.
  • The Content is identical for all users and is not tailored to your circumstances, objectives, financial situation, or needs. It does not consider whether any company is suitable or appropriate for you.
  • A Score or Verdict is an assessment of a company. It is not an instruction to act and does not tell you what to do with any position.
  • Mill 97, s.r.o. is not authorised or regulated by the National Bank of Slovakia (Národná banka Slovenska) or any other financial regulator, and does not provide regulated investment services, portfolio management, or personal recommendations.
  • You are solely responsible for your own investment decisions. You should obtain independent professional advice before making any investment decision. Investing carries risk, including loss of capital; past performance does not indicate future results.

5. Disinterested, not objective

We describe our assessments as disinterested: we hold no position that any company's Score should come out a particular way, we take no payment from the companies we assess, and we apply the same methodology to every company. We do not claim our assessments are "objective", complete, or free from limitation. A Score reflects the methodology's judgements and the data available to it.

6. Data sources and accuracy

Our Scores are derived from third-party data: company fundamentals sourced from a data vendor that repackages public regulatory filings (ultimately SEC EDGAR), and market prices from a third-party feed. This data is provided to us "as is". We do not independently verify it and do not warrant its accuracy, completeness, or timeliness. Scores depend on this underlying data and may be affected by errors or gaps in it.

7. Conflicts of interest

The operator of Millgrade may personally hold positions in companies that Millgrade assesses. The disinterested methodology described above is applied regardless of any such position.

8. Limitation of liability

  • To the fullest extent permitted by law, we are not liable for any investment or trading losses, lost profits, or other damage arising from your use of, or reliance on, the Content — including any decision made, or not made, on the basis of a Score, Verdict, or the Brief.
  • We are not liable for inaccuracies in third-party data, or for interruptions to the Service, including access problems attributable to your device or to transmission errors on the internet.
  • Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law, including a consumer's mandatory statutory rights (see sections 11 and 12) and, where applicable, liability for death or personal injury caused by negligence, or for intentional misconduct or fraud.
  • To the extent permitted by law, our total aggregate liability arising out of or relating to the Service is limited to the total amount you paid us in the twelve (12) months preceding the event giving rise to the claim. This cap does not apply where the law does not permit it.

9. Accounts

Access beyond public pages requires registration. You register by entering your email address, with simultaneous acceptance of these Terms and of our Privacy Policy; a verification link is sent to that address. You must provide accurate information, keep your login credentials secure, and are responsible for all activity under your account. Login credentials are not transferable and may not be passed to third parties; you are liable for damage caused by misuse of your credentials by third parties. Notify us immediately of any unauthorised use. One account per person. We may suspend or terminate an account that breaches these Terms, and may refuse re-registration after a termination for breach.

10. Credits and payment

  • Free weekly validation. Every registered user receives one free validation per calendar week. It does not carry over: an unused free validation lapses when the new week's one becomes available.
  • Credits. Additional validations are purchased as Credits: 1 Credit for €2.00, or in packs of 5 for €7.99, 10 for €12.99, and 20 for €19.99. All prices are inclusive of VAT.
  • What a Credit buys. One Credit is consumed by one fresh validation of a company. Re-viewing a report you have already unlocked consumes nothing; requesting a new validation of the same company (a re-validation) consumes a new Credit.
  • Validity. Purchased Credits are valid for 12 months from purchase and expire thereafter. The validity period is stated at purchase. Credits are consumed oldest-first.
  • Payment is processed by Stripe (including Apple Pay / Google Pay). Purchases are one-time payments — no subscription, no recurring charge. Invoices/receipts are provided by email or in your account.
  • Credits are tied to your individual account and are non-transferable. Except where the law or these Terms provide otherwise, purchased Credits are non-refundable once the withdrawal right in section 11 has been waived or has lapsed. We may change prices with prior notice (see section 19); price changes never affect Credits you already hold.
  • The Brief is currently provided at no charge to selected users during the pilot phase; its commercial terms will be announced separately before any charge applies.

11. Right of withdrawal (EU consumers)

As an EU consumer you have a 14-day right of withdrawal from each Credit purchase under the Consumer Protection Act No. 108/2024 Coll., without giving any reason.

  • Credits become usable immediately. At checkout you expressly consent to the immediate supply of the digital service and acknowledge that, for Credits you spend, you lose the right of withdrawal in respect of the consumed part of the purchase.
  • Unused Credits remain refundable. If you withdraw within 14 days of a purchase, we will refund the price of that purchase proportionally to the Credits not yet spent, within 14 days of your withdrawal, using the same payment method unless you agree otherwise.
  • To withdraw, notify us by an unambiguous statement to support@millgrade.com. You may use the model withdrawal form in the Annex to these Terms, but it is not obligatory.

12. Legal warranty for the digital service

In accordance with §852e et seq. of the Civil Code, we warrant that the digital service conforms to the contract, for a period of at least two years from provision. This warranty concerns the functioning and conformity of the Service; it does not warrant the accuracy of third-party data or the correctness of any Score or Verdict (see section 6). The warranty does not cover defects arising from use contrary to these Terms, unauthorised third-party intervention, incompatible software, or failure to install updates we provide despite notice. Where applicable, we provide necessary updates and inform you of them.

13. Complaints procedure

If you consider the Service defective, submit a complaint to support@millgrade.com no later than 2 months after discovering the defect and within the statutory warranty period. A complaint should specify the service, describe the defect, include your contact details and proof of payment, and state the remedy you seek. We will confirm receipt in writing (including by email) and, if the complaint is justified, process it within 30 days. Where a refund is due it will be made by the same payment method unless you agree otherwise; on withdrawal from the contract, payments will be refunded within 14 days.

14. Acceptable use

You may use the Service for your own personal, non-commercial use. You may not: scrape, harvest, or use automated means to access the Service; copy, redistribute, resell, or republish Scores, Verdicts, or Content; reverse-engineer the methodology; or use the Service to build or train a competing product.

15. Intellectual property

The Service, the methodology, the Scores, the Verdicts, the dated record, and all Content are owned by Mill 97, s.r.o. (or its licensors) and are protected by law. We grant you a limited, personal, non-transferable, revocable licence to access and use the Content for your own use. All rights not expressly granted are reserved.

16. Availability

The Service is provided "as is" and "as available". We do not warrant uninterrupted or error-free operation, and may restrict, change, suspend, or discontinue features at any time — for example for security reasons, force majeure, official orders, or necessary maintenance — where possible with advance notice. Such measures do not constitute a breach of these Terms.

17. Termination

You may stop using the Service and close your account at any time. We may suspend or terminate access for breach, or where required by law. Provisions that by their nature should survive termination (including sections 4, 5, 6, 8, and 15) survive.

18. Out-of-court dispute resolution

As a consumer, you may resolve disputes arising from the contract out of court under Act No. 108/2024 Coll. — for example through the Slovak Trade Inspection (Slovenská obchodná inšpekcia, SOI): soi.sk/sk/alternativne-riesenie-spotrebitelskych-sporov.soi. The competent contact point for cross-border consumer disputes is the European Consumer Centre Slovakia (Európske spotrebiteľské centrum): esc-sr.sk.

19. Changes to these Terms

We may update these Terms; the current version will be published on the Service. For material changes to the paid provisions (Credit prices, validity, or what a Credit buys), we will give at least 30 days' advance notice; changes never affect Credits you already hold. Continued use after changes take effect constitutes acceptance.

20. Severability

If any provision of these Terms is or becomes invalid, the remaining provisions remain in force. The invalid provision will be replaced by a valid provision that comes as close as possible to its purpose.

21. Governing law and jurisdiction

These Terms are governed by the laws of the Slovak Republic, in particular the Civil Code and the Consumer Protection Act No. 108/2024 Coll. Mandatory consumer-protection rules of your country of residence continue to apply where they afford you greater protection. Disputes are subject to the jurisdiction of the courts of the Slovak Republic.

22. Contact

Mill 97, s.r.o., Severná ulica 195/27, 915 01 Nové Mesto nad Váhom. Email: support@millgrade.com.

Annex — Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

— To: Mill 97, s.r.o., Severná ulica 195/27, 915 01 Nové Mesto nad Váhom, email: support@millgrade.com

— I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the supply of the following digital service: purchase of Millgrade validation Credits (order/receipt reference: ______________)

— Ordered on: ______________

— Name of the consumer(s): ______________

— Address of the consumer(s): ______________

— Signature of the consumer(s) (only if this form is notified on paper): ______________

— Date: ______________

(*) Delete as appropriate.